To safeguard your credit card purchases, you will always be asked to enter your CVV code for every order. Our Payments department may carry out anti-fraud checks before approving the transaction and for greater protection, they may contact you for further details before confirming the order.
Featuring our signature padded woven knot, an ankle strap set with a metal buckle and high heels slightly offset by a platform, these classically inspired shoes are icons. Comfortable with our soft memory foam insole and elegant; their timeless aura makes them perfect for any look and any occasion. Wear them all year round, all day long, with tights, socks or bare legs. Their possibilities are unlimited and the style is up to you!
|Upper||Chromium-free premium leather|
|Lining||Buttery soft chromium-free kalfskin leather|
|Insole||Chromium free calfskin leather with integrated memory foam pad for maximal comfort|
|Care||Treat with an appropriate protector before wear|
|Standard - Benelux||Delivery in 2-3 working days||
|Standard - Europe (outside Benelux)||Delivery in 3-5 working days||
|Standard - Outside Europe (EEC)||Delivery in 4-6 working days||
- Credit Card: Visa, MasterCard and American Express. The total will be charged to your card when the order is shipped.
- IDEAL: For everybody owning a bank card issued by a Dutch bank
- BANCONTACT, KBC/CBC and Sofort: To pay via your trusted online payment environment of your bank
- PayPal: Shop easily online without having to enter your credit card details on the website. Your account will be charged once the order is completed.
You can return the shoes within 15 days after the send date. No questions asked. If you order 2 different sizes of a same model, then you can always return one size for free.
Shoes need to be returned unused and in the original packaging, and together with the pack slip that you received in your box.
You need to send your returns to Kunoka BV, Kortrijksesteenweg 1092/G, B-9051 Gent, Belgium.
You are responsible for your return until we have confirmed the reception of your return.
Upon reception of your return we will reimburse immediately your returned items subject to the return conditions mentioned above being met. In case you have ordered 2 sizes of the same model, and you return one size, we will also reimburse your return shipping costs.
Reimbursement is done within 24 hrs after we have received your return, but it can still take several days before the money is on your bank account due to delays at the bank.
Refunds are always done with the same payment method as the initial payment for the order.