Return policy:

You can return the shoes within 30 days after the send date.  Shoes need to be returned unused and in the original packaging, and together with the pack slip that you received in your box.

You need to send your returns to Kunoka bvba, Pijkenaas 13, B-9830 Sint-Martens-Latem, Belgium. 

You are responsible for your return until we have confirmed the reception of your return. 

If have ordered 2 sizes of a same model because you hesitated for the size and wanted to try them both at home, then you can return one size for free. Upon reception of your return we will reimburse the price of your returned shoe plus your shipping cost. In all other cases the return costs are at your expense.

Refunds

Refunds will be done as fast as possible with the same payment method as the initial payment for the order, subject to the return conditions mentioned above being met.  

Reimbursement is done within 24hrs after we have received your return, but it can still take several days before the money is on your bank account due to delays at the bank

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