To safeguard your credit card purchases, you will always be asked to enter your CVV code for every order. Our Payments department may carry out anti-fraud checks before approving the transaction and for greater protection, they may contact you for further details before confirming the order.
Introducing LUCIE Ballerina: Effortless Elegance in Every Step. Embrace timeless style with the LUCIE ballerina, a must-have shoe in the current fashion scene. Crafted with the finest chromium-free calf leather and luxurious suede, this ballerina shoe epitomizes exquisite craftsmanship and sophistication. Adorning the shoe is KUNOKA's iconic knot, representing our distinguished logo and adding a touch of uniqueness to every step. The combination of high-quality materials ensures both durability and a luxurious feel. Designed for ultimate comfort, the LUCIE ballerina is a versatile choice that seamlessly complements any outfit, whether it's for a casual day out or a formal event. Elevate your footwear collection with the LUCIE ballerina and experience the epitome of effortless elegance. Shop now and embrace timeless style with KUNOKA.
We deliberately craft our shoes in Europe to avoid the heavy ecological footprint of overseas transport and to be able to use 100% chromium-free leathers sourced from local tanners adhering to worlds' most strict environmental protection standards imposed by the Leather Working Group.
You can return the shoes within 14 days after the send date. No questions asked. To return your item(s), you can create a free*(except on sales articles) return label with the link or QR code that will be included in your package.
Shoes need to be returned unused and in the original packaging, and together with the pack slip that you received in your box.
You need to send your returns to Kunoka BV, Kortrijksesteenweg 1092/G, B-9051 Gent, Belgium.
You are responsible for your return until we have confirmed the reception of your return.
Please note that sales articles are returned at risk and at charge of the client.
Refunds
Upon reception of your return we will reimburse immediately your returned items subject to the return conditions mentioned above being met.
Reimbursement is done within 24 hrs after we have received your return, but it can still take several days before the money is on your bank account due to delays at the bank.
Refunds are always done with the same payment method as the initial payment for the order.