To safeguard your credit card purchases, you will always be asked to enter your CVV code for every order. Our Payments department may carry out anti-fraud checks before approving the transaction and for greater protection, they may contact you for further details before confirming the order.
The perfect package to clean, protect and carefully maintain your calfskin leather KUNOKA's and create a long lasting relationship between you and your favourite shoes.
This KUNOKA care package contains
- Leather cleaner 100ml
- One KUNOKA brush
- One cleaning towel
You can return the shoes within 15 days after the send date. No questions asked. If you order 2 different sizes of a same model, then you can always return one size for free.
Shoes need to be returned unused and in the original packaging, and together with the pack slip that you received in your box.
You need to send your returns to Kunoka BV, Kortrijksesteenweg 1092/G, B-9051 Gent, Belgium.
You are responsible for your return until we have confirmed the reception of your return.
Refunds
Upon reception of your return we will reimburse immediately your returned items subject to the return conditions mentioned above being met. In case you have ordered 2 sizes of the same model, and you return one size, we will also reimburse your return shipping costs.
Reimbursement is done within 24 hrs after we have received your return, but it can still take several days before the money is on your bank account due to delays at the bank.
Refunds are always done with the same payment method as the initial payment for the order.